Terms and Conditions
See our disclaimer for further information about using Child Support Australia content.
1. Introduction
The website childsupportaustralia.com is operated by Child Support Australia, a free and independent information resource backed by Unicurve Pty Ltd.
Child Support Australia exists to help Australians understand the child support system. The site provides guides, calculators, public forum responses, and policy commentary for general information purposes.
For many years, the site has operated through the work, research, and private financial support of Dr Andrew Lancaster and Unicurve. More recently, the site has also been supported by small amounts of display advertising revenue and voluntary public contributions.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree to these terms, please do not use this website.
2. Free Independent Information Resource
Child Support Australia is not a government website, law firm, registered charity, or Deductible Gift Recipient.
We do not sell paid advice, legal services, casework, memberships, e-books, or referral services. Voluntary contributions support the continued operation of the site but do not create a client relationship, advisory relationship, legal relationship, or entitlement to individual assistance.
Advertising and public contributions do not control our editorial content, calculator design, forum responses, reform positions, or public information work. Child Support Australia remains fiercely independent.
3. Website Content and Access
Child Support Australia takes reasonable care in preparing and maintaining the information on this website. However, child support rules, government processes, and individual circumstances can change. We do not warrant the accuracy, reliability, adequacy, or completeness of the content.
The website is provided for general information only. It should not be treated as legal, financial, accounting, counselling, or case-specific advice.
It is your responsibility to verify the accuracy and currency of any information before relying on it. You should consider official Services Australia information and seek appropriate professional advice where needed.
We do not guarantee uninterrupted access to the website or that it will be free from technical errors, viruses, spam, or other harmful components.
4. Limitation of Liability
To the maximum extent permitted by law, Child Support Australia, Unicurve Pty Ltd, and associated contributors exclude liability for any loss or damage arising from your access to, use of, or reliance on this website.
This includes loss or damage connected with website content, calculator outputs, forum responses, links to third-party websites, technical errors, delays, interruptions, or any decision made after using the website.
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any right or protection that cannot lawfully be excluded under Australian law.
5. Calculators and Tools
Calculators and tools on Child Support Australia are provided to help users understand how child support issues may be assessed or modelled. They are not official government calculators and do not determine legal obligations.
Calculator results depend on the information entered by the user and the assumptions built into the tool. Actual Services Australia assessments may differ.
You should not rely on calculator outputs as a substitute for an official assessment, legal advice, financial advice, or direct guidance from Services Australia.
6. Intellectual Property
The materials displayed on this website, including editorial content, calculators, photographs, illustrations, artwork, logos, tables, and other original materials, are owned by or licensed to Child Support Australia and Unicurve Pty Ltd.
You may display and print content for your personal, non-commercial use, provided that you do not remove any copyright notice, trademark notice, attribution, or source reference.
You must not reproduce, transmit, distribute, scrape, sell, republish, or circulate website material to any third party without prior written consent, except as permitted by law.
Unless expressly granted, Child Support Australia does not provide any licence or right to use its intellectual property.
7. User Submissions
Any material you submit through the website, including questions, comments, suggestions, forum posts, or other information, may be reviewed, edited, moderated, published, declined, or removed at our discretion.
Material submitted to public discussion areas, including the CSA Complaints Forum, should be written in general terms. You must not submit information that identifies or could reasonably identify any party to a family law matter, child support case, court proceeding, or administrative assessment.
This includes names, dates of birth, addresses, file numbers, employer details, school details, locations, or other details capable of linking content to a real individual or case.
Submissions are treated as non-confidential and non-proprietary. Child Support Australia may use, reproduce, edit, publish, or refer to submitted material for informational, moderation, editorial, research, or policy purposes without compensation to you.
We reserve the right to remove, edit, or decline to engage with submissions that contain identifying details, abusive content, spam, misleading claims, unlawful material, or content unsuitable for publication.
8. Public Forum Responses
Responses provided through the CSA Complaints Forum are general information responses only. They are not legal advice, financial advice, casework, representation, or a substitute for dealing directly with Services Australia or an appropriate professional adviser.
We do not guarantee that every question will be answered. We may choose not to respond where a question is too specific, identifies parties, involves confidential material, requires legal advice, or is unsuitable for public discussion.
9. Third-Party Websites
The website may contain links to third-party websites, including official government sources, public inquiry materials, research sources, and other external resources.
Child Support Australia does not control those websites and is not responsible for their content, accuracy, availability, privacy practices, or policies.
External links are provided for convenience, reference, or source attribution. A link does not mean Child Support Australia endorses the linked website, organisation, service, or provider.
10. Advertising and Contributions
Child Support Australia may display advertising, including advertising served by third-party providers such as Google AdSense. Advertising helps support the cost of maintaining the site.
Advertising does not determine our editorial content, reform positions, calculator structure, or forum responses.
Child Support Australia may also invite voluntary public contributions to support continued work on the site. Contributions are voluntary and are not tax-deductible. They do not purchase advice, priority service, casework, legal assistance, or any other individual entitlement.
11. Prohibited Use
You must not attempt to alter, add to, remove, deface, hack, overload, scrape, copy at scale, or otherwise interfere with this website or any material displayed on the website.
You must not use the website to publish spam, abusive material, identifying personal details, misleading claims, unlawful material, or content that may breach privacy, court, or family law restrictions.
12. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how information connected with the website is handled.
13. Jurisdiction
These Terms and Conditions are governed by the laws of the Australian Capital Territory. If a dispute arises from these Terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory.
14. Amendments to Terms
Child Support Australia may update these Terms and Conditions from time to time. Changes will be posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.
Last updated: 1 June, 2026.