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This following text sets forth the Privacy Policy for the Child Support Australia website, childsupportaustralia.com.

Child Support Australia is committed to providing you with the best possible customer service experience. Child Support Australia is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of Personal Information

There are many aspects of the site which can be viewed without providing personal information. However, for access to customer support features or to participate in a blog discussion, you may be required to submit personally identifiable information.

For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are here.

Sharing and Use

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support inquiries. Those companies will be permitted to obtain only the personal information they need to deliver the service. Child Support Australia takes reasonable steps to ensure that these organizations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Accessing Your Personal Information

You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Child Support Australia reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us

Child Support Australia welcomes your comments regarding this Privacy Policy. If you have any questions about it and would like further information, please get in touch via our contact page.

Changes to This Policy

Child Support Australia reserves the right to make amendments to this Privacy Policy at any time. The updated policy will be posted on our website, and we encourage you to review it periodically. If you have objections to the Privacy Policy, you should not access or use the site.

Last updated: 3 April, 2023.